STUDENT SERVICES PLAN TO ADDRESS STUDENT NEEDS DUE TO COVID-19
As of April 27, 2020
Current and potential Students and Stakeholders:
As we near the end of the Spring semester, in our effort to provide top-notch service despite the challenges this semester presented, the Student Services team is submitting these updates to our COVID-19 response.
Our team is working diligently to keep the health and wellness of all our college family a priority and the lines of communication open. As of April 27, 2020, all college business has been and will continue to be conducted by phone or email.
Please read this information carefully and don't hesitate to contact us if you have unanswered questions.
Updates and emergency notification—RAVE
Receive college emergency updates by signing up for RAVE at https://www.getrave.com/login/mpcc
Your well-being, safety, and the health of our college family as a whole is a priority. We are following recommendations from the Center for Disease Control and local health departments to develop the most appropriate response plan. To stay up to date on MPCC plans and local information, go to: http://www.mpcc.edu/coronavirusinformation.
We will be evaluating upcoming events regularly. Until further notice, gatherings of more than 10 people should be avoided. Please continue to check our website for up-to-date events status.
- ACT Testing scheduled for April 4th has been moved to June 13th; please check http://www.act.org/
Residence Life and Food Services will be closed at 5pm, May 8, 2020. All remaining residents will need to contact a housing staff member to schedule a check-out time*. In North Platte contact Josh York at (308) 535-3635. In McCook contact Brady Heinz at (308) 345-8108.
*International Students-please work with housing staff to make arrangements for check out dates or summer housing options.
Partial Refund for Housing
MPCC will be offering students who opt for an early checkout from residence halls a partial refund of their room and board. Students who check out by 5pm on April 3 will receive a prorated refund of room and board costs through the end of the semester. Students on the 14-meal room and board plan will receive a refund of $600 and students on the 19 meal room and board plan will receive a refund of $700. MPCC will begin processing these refunds the week of April 13th.
By prorated refund of room and board costs please see the example below for the portion of the semester that was impacted by COVID-19.
|Average Room & Board Semester||$3,000.00|
|Prorated Room & Board - 7 of 16 weeks incomplete||$1,500.00|
|Approximate MPCC Offer Room & Board Refund||$600.00|
In addition, the $600 and $700, respectively, were based upon a student's responsibility for 100% of room and board. If you received an institutional waiver that reduced the cost of your Spring semester room & board, your refund was reduced by the same percentage as the waiver originally reduced your room and board:
|||14-Meal Plan Refund||19-Meal Plan Refund|
|50% Waivers (Athletic, RA, and SA)||( $300.00)||($350.00)|
|18 Co Waiver||($50.00)||($50.00)|
In addition to the above R&B refunds given direct by Mid-Plains Community College, the college will be a pass through of grants for eligible students related to expenses as a result of the coronavirus disruption. The application for grant will be available next week. Please check www.mpcc.edu/coronavirusinformation for application and details of student eligibility and expenses to claim.
Availability of Emergency Grants
Application for the emergency grants available to students
The Coronavirus Aid, Relief, and Economic Security (CARES) Act includes a Higher Education Emergency Relief Fund (HEERF) that provides emergency funding to institutions to be used in the form of emergency financial aid grants for students' expenses related to the disruption of campus operations due to the COVID-19 crisis. To be eligible you must meet the following qualifications:
- Enrolled at MPCC for Spring 2020 past March 13th, 2020
- 2019-2020 FAFSA on file with MPCC*
- Eligible for federal financial aid (also known as Title IV)
- Have incurred an eligible expense related to COVID-19
Fill out the Emergency Funds Application
Please note, international and undocumented students as well as students who were enrolled exclusively online prior to March 13th, 2020, are not eligible for HEERF funds.
*If you have not completed the FAFSA for 2019-2020, but wish to apply for these funds, or have questions about eligibility contact Erinn Brown, Area Director of Financial Aid at (308) 345-8112 or firstname.lastname@example.org.
Celebrating your commencement is important to us! As of now, Commencement and Pinning ceremonies are scheduled for July 31st. Follow this link for more information: http://www.mpcc.edu/commencement.
Please complete your "Intent to Graduate" form found on CampusWeb.
Registration and Advising
Registration is currently open for Summer and Fall 2020. We encourage you to work with your advisor via phone, email, zoom, skype, or text to select your courses. If you prefer a face-to-face advising appointment email: email@example.com and we will work to get you scheduled in the coming months. For general registration questions, please contact firstname.lastname@example.org or call (308) 345-8110 in McCook or (308) 535-3774 in North Platte.
Emergency Grants to assist with expenses related to the coronavirus disruption will be made available to eligible students starting April 27, 2020. Please visit http://www.mpcc.edu/coronavirusinformation for the application and details of student eligibility including eligible expenses.
Students who have been put on financial aid probation that have required study hours to complete, notification was sent via email stating that study hours are to be completed at home for the remainder of the semester.
Work-Study Students – there is a provision in Federal Financial Aid regulations pertaining to campus closures. Students will be paid for scheduled hours if they can no longer work. Financial Aid will be in touch with the supervisors. This does not apply to student clerical and tutors.
Students receiving VA Education benefits - If your courses have transitioned from in-person to online instruction, your education benefits will not be impacted. Any changes in total enrollment must be reported to the VA. Please contact your school certifying official if you have dropped or withdrawn from any courses.
Students who have questions about financial aid for the current term, summer, and/or the 20-21 school year are encouraged to contact financial aid by email at email@example.com. You can also call our office phones and leave a voicemail, we will return calls from our personal cell phones as soon as possible.
Registration Days and Recruiting Visits:
April Registration Days are canceled, but reservations for our May, June, and July events are still open. https://campus.mpcc.edu/ICS/RSVP/Registration_Days.jnz
We are also working to develop alternate plans to host Virtual Reg Days and Virtual Tour opportunities should that need arise in the coming months. Enrollment coaches are available for your enrollment needs at firstname.lastname@example.org.
Learning Commons/Library Services/Student Success Centers
Online materials and support are always available in the Learning Commons. Brainfuse, our online tutoring software, can be found in your list of courses in Canvas.
**From March 17th to May 10th, our Learning Commons will be closed to the public. Learning Commons services will only be available by phone, email, zoom.com, or "Ask a Librarian" chat on the Libraries page of the MPCC website under Student Resources.
Library Book Return
If you need library materials for the rest of the semester, please contact your library to make arrangements.
If you have library materials that need to be returned, you have three options available to you:
Books can be returned once the libraries are reopened, even if that means it will be next fall for distance students.
Books can be mailed, at the student's expense, to MPCC Libraries:
North Platte Address: 1101 Halligan Dr, North Platte, NE, 69101
McCook Address: 1205 East Third St, McCook, NE, 69001
You can email/chat or call the library to make arrangements to meet with Library staff at the college in order to return the books.
If you have not made arrangements or communicated with library staff about unreturned books by May 15th, a hold will be placed on your student account. Our intent is not to prevent students from graduating or from accessing their transcripts, we just want to make arrangements to have books returned when it is safely possible to do so. .
Learning Commons Staff Availability
Learning Commons staff availability is by appointment only. To schedule an appointment, use contact information provided on Monday to Friday from 8:00 am – 4:30pm.
Ask a Librarian online chat will be staffed Monday – Friday: 7:30 am - 9:30 pm
Phone contact McCook: (308) 345-8117
Phone contact North Platte: (308) 535-3702
Library email: email@example.com
North Platte Student Success email: firstname.lastname@example.org
McCook Student Success email: email@example.com
Career Placement/Testing/Career Exploration
Our team is available to serve students needing placement testing, placement services or career guidance. Students requesting help with resumes or interview skills, please call (308) 535-3618 or email: firstname.lastname@example.org. Virtual meetings available by request. Watch our Facebook page for Job Postings and Special Videos at https://www.facebook.com/CareerServicesAtMidPlainsCommunityCollege/
Our FREE online job board is ALWAYS accessible: https://www.collegecentral.com/mpcc/Student.cfm
- ACT Testing scheduled for April 4th has been moved to June 13th, please check http://www.act.org.
- TSA fingerprinting and job certification testing are both currently on hold; please check in with our team before traveling to campus.
- Accuplacer testing – Please contact us at email@example.com to set up remote proctoring of your test session via Examity.
Learning in an online environment
We are here to help! MPCC staff will be calling all students to help them in their transition to Remote Learning. Please ask questions when our team calls you. We will help with questions regarding, how to set up a plan for online classes, how to access online tutoring, online learning commons resources, Canvas tools, etc. If we don't have an answer, we will call you back when we get it. You are always encouraged to contact your instructor, by email if you have questions about your course.
If you find you need more support or options, please contact our Disability Services Team for online assessment tools and learning tools at firstname.lastname@example.org
Adult Education Classes
GED or English as a Second Language classes are continuing in an online environment. As circumstances allow, MPCC will enroll new students and GED testing will resume. For more information please contact the Adult Education office at (308) 535-3637 or email Robin Rankin at email@example.com.
Follett bookstores are here to help you! Click the link for your campus to review Follett bookstore's Frequently Asked Questions page:
North Platte: https://www.bkstr.com/northplatteccstore/help-faq
Follow the bookstore link below to log in and print off shipping labels to return textbooks rented in McCook or North Platte to Follett.https://www.bkstr.com/northplatteccstore/home
In this time of transition, our counseling team is available to serve you by computer or phone through the telehealth system. Contact the best option for you.
If you have any concerns or need assistance finding help adjusting to these changes, please contact your appropriate Student Life representative. If from the McCook, Imperial or Ogallala campuses, please contact Dr. Brian Obert, at 308-345-8109. If from the North Platte, Valentine or Broken Bow campuses, please contact the Area Associate Dean of Student Life, Dr. Pat Beu at 308-221-6452 for additional resources.
Helpful Mental Health Links
Watch for Depression
How to Cope With Quarantine
Surviving Stress and Anxiety in College & Beyond
CDC - Manage Anxiety & Stress
Stress in College Students: Recognize, Understand, and Relieve School Stress
We are still accepting online applications at this time. Please visit: https://campus.mpcc.edu/ICS/Admissions/Apply_Online.jnz to fill out your free Application today! We will be here to help you through the process, and Acceptance Packets will be mailed to you within two weeks. For questions/assistance, please call 308.535.3609 or email: firstname.lastname@example.org.